• Privacy Policy

This Privacy Policy applies in general to the activities of CMS Australasia Pty Ltd (CMS) and this website

It explains how CMS handles personal information and complies with the requirements of the Privacy Act 1988. If you have further questions relating to this policy please contact us by emailing us, or by calling the Web Administrator on 1300 559 379

CMS recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used

  1. Collecting information about you

CMS collects personal information from customers, team members, contractors and other individuals. We collect this information when it is necessary for business purposes

The main types of information CMS collects are the contact details of customers such as email address, name, address, as well as interest in event types, and possibly business names and titles in relation to proposals and requests

We collect most of this information directly from individuals when you complete an online proposal request or subscribe to our newsletter. The personal information we collect may be provided on forms filled out by individuals, face to face meetings, email messages, telephone conversations, and information provided by a third party. If you contact us, we may keep a record of that contact

  1. Using and disclosing your personal information

Our purpose in collecting information about you is to provide you with services that you request and to operate our business efficiently. CMS does not routinely disclose personal information. CMS will not use or disclose any information about you without your consent, unless:

  • required by law
  • to implement our terms of service
  • to protect the rights, property or personal safety of another CMS customer, any member of the public or CMS team
  • the assets and operations of the business are transferred to another party as a going concern

When you provide your personal information to us, CMS will give you the choice as to whether or not you wish to receive further information

  1. Service providers

Like many businesses, CMS uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organisations outside of CMS, will sometimes have access to personal information held by CMS and may use it on behalf of CMS. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes

  1. We will not ‘spam’ you

We may contact you at the email or other address which you provide to us in order to:

  • Provide you with updated information about our products and services in the form of a newsletter
  • Provide you with other information about other products and services which you may have an interest in

If you are receiving promotional information about CMS and do not wish to receive this information any longer, you may remove your name from our list either by emailing us, or calling the Web Administrator on 1300 559 379 and asking to be removed from our mailing list. Please allow 14 days for this request to be processed

  1. Our website privacy practices

We sometimes use cookie technology on our website to provide information and services to web site visitors. Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. Cookies are useful to estimate our number of members and determine overall traffic patterns through our website

If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of the services on the website

  1. Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date, please contact us by email and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons

  1. Storage and security of your personal information

CMS will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our team members and data processors and service providers to respect the confidentiality of any personal information held by CMS

Please note also that CMS may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy

  1. What to do if you have a problem or question

If CMS becomes aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy please contact our Web Administrator on 1300 559 379

  1. Future Changes

Our commitment to being Australia’s leading event production company means that our business will continue to evolve as we respond to customer needs. Because of this, from time to time, our policies will be reviewed and may be revised. CMS reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website. The amended Privacy Policy will apply whether or not we have given you specific notice of any change.